Contract
| Montego Bay, Jamaica
|
posted 4 years ago
Operations Manager for Montego Bay, Jamaica
Full Time
Title: Operations Manager
Company
We are the world’s leading organization providing integrated travel risk and crisis response services to consumers, enterprises and governments.
Role overview
We will be providing mandated travel risk, crisis management, response and evacuation services to travelers in various Caribbean locations. These services include field rescue, medical support and logistics, evacuations and repatriations and risk mitigation, processing and remediation of CV-19 positive travelers. We will be establishing operations centers in the region to support active and ongoing cases. The operations centers will be operated by emergency medical technicians, nurses, doctors and certain security, law enforcement and intelligence specialists to provide required crisis management, response, medical and security services.
The person selected for this role will manage and maintain deployment capabilities in our operations center. You should be a team player, mission-oriented and an excellent multi-tasker, have great time management skills and enjoy helping find the right solutions for our members. You need to be technologically adept, able to learn and integrate new information quickly, and flexible and creative in thought process and problem-solving.
Responsibilities
Primary function is to plan, execute, and lead medical advisory, logistics, evacuation and repatriation operations. Subsets of that duty include asset development, protocol development, and maintaining a trained and ready force
Perform all necessary functions to effectively manage operations throughout the employee life cycle – hiring, mentoring, providing guidance, performance management, motivating
Integrate into our other global operations centers, represent the company at the highest levels of host nation government and throughout the region
Manage relationships with local hospitals, clinics, medical transportation vendors and other partners
Develop and execute complex tactical plans; prepare for mass incident/response operations
Must have sufficient experience to integrate security experts into operations in support of all member requests
Build and implement budgets, expense reports and department financial management
Follow, build, and improve protocols and quality standards for business operations
Develop, implement, and manage training programs to maintain operational readiness
Manage the research and maintenance of operations and client databases
Travel domestically and internationally supporting current operations and business development
Qualifications
5+ years leading and managing sizable teams of medical and security personnel
Previous experience coordinating and executing medical evacuations required
Military experience preferred
Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements
Experience working and operating in foreign countries
Exceptional written and verbal communication
Location: Montego Bay, Jamaica
Compensation: Based on experience + Incentive + benefits
Montego Bay, Jamaica
1
The Caribbean
This job has now closed
High Threat Environment Training
Close Protection Course
Valid Passport
Valid Driver's License
Valid Military Discharge Document or DD214
Other General
IT Skills
5 year Employment History
Other Medical